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FAQs

How does Our Memory Maker work?
Our Memory Maker is a video guestbook. Your guests will leave their personal messages by typing in their name and then recording a message on a computer with a built-in microphone and video camera.

What is a Privacy Booth?
The Privacy Booth allows guests to leave personal messages and heart-felt greetings that they might not be able to share if the video was being recorded in public. Guests feel more at ease to express themselves without a videographer sticking a microphone in their faces or being put on-the-spot. Our Privacy Booth is 5' by 5'. It has a white canopy top and white sides, so it will blend with any decor. 

What is your service area?
We service New Castle County, Delaware and Chester County, Pennsylvania. We will service other areas for an additional destination charge.

How far in advance do I need to book my event?
Events are booked on a first come, first serve basis, so please contact us as soon as possible to reserve your spot.

How do I reserve a date?
You can put down a deposit in order to reserve Our Memory Maker for your event. The amount of the deposit varies depending on the rate package you choose.

When will I receive my DVDs?
Your DVDs of messages and edited video will be mailed to you 4-6 weeks after your event.

Can Our Memory Maker service outdoor events?
If the weather is not rainy or windy, we can set up Our Memory Maker outside. All we need is access to an electrical outlet.